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Product Customer Reviews
AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count
This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.
Product: HEPA Air Purifier Filter Replacement
Average Customer Rating: 3.39 out of 5 stars
Total Number of Reviews: 61 customer reviews
Customer Satisfaction Level: Average - Mixed Customer Opinions
PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews
This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for HEPA Air Purifier Filter Replacement. These topics help understand what customers care about most.
Most Discussed Product Topics:
- delivery - frequently mentioned by customers
- air - frequently mentioned by customers
- smell - frequently mentioned by customers
- filter - frequently mentioned by customers
- works - frequently mentioned by customers
Source: Yotpo Reviews Analytics - Leading Customer Review Platform
AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features
This section contains AI-generated summaries of customer opinions on specific product topics for HEPA Air Purifier Filter Replacement. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.
Customer Opinion Summaries by Topic:
- Customer Topic: filter
Customer Consensus: Customers have mixed opinions about the filter, with some praising its quality and ease of change. - Customer Topic: replacement
Customer Consensus: Customers expressed differing viewpoints regarding the replacement, with some finding it easy in, while others experienced issues.
AI Analysis powered by Yotpo - Advanced Review Intelligence Platform
VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers
This section features the most meaningful and impactful quotes extracted from verified customer reviews for HEPA Air Purifier Filter Replacement. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.
Notable Customer Quotes and Testimonials:
- Customer Quote: \"Shipping was fast and the filter was easy to change out and replace.\"
- Gavin (Verified Customer) - Customer Quote: \"Truly, the replacement was easy out and easy in.\"
- Sandra M. (Verified Customer) - Customer Quote: \"The filters are great.\"
- Jason R. (Verified Customer)
Highlights curated by Yotpo - Trusted Review Verification Platform
AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback
This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for HEPA Air Purifier Filter Replacement. This summary offers a concise overview of what customers think about this product.
Overall Customer Feedback Summary:
HEPA Air Purifier Filter Replacement filters capture 99.97% of particles sized 0.3 microns. Customers have mixed opinions on the filter's quality and ease of change, and varying experiences with the replacement process.
AI Summary powered by Yotpo - Advanced Review Intelligence Platform
INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback
This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.
Recent Customer Reviews (10 reviews shown):
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Review Title: Great Unit - No Filters - Pointless to Own
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Marc (Verified Purchase)
Review Date: 2025-10-23
Customer Feedback:
Love the unit but its worthless without filters that are not available. My filter is at end of life so the what's the point of owning it. Shop elsewhere for an air filter that actually has replacement filters. I could see a one off issue, but looking at other reviews this is a constant problem that they refuse to solve. Hire someone at Carrier that can solve the problem or discontinue the units!
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--- CUSTOMER REVIEW ENTRY ---
Review Title: Carrier big filter
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Anthony B. (Verified Purchase)
Review Date: 2025-11-04
Customer Feedback:
These machines are the real deal I have had 2 of them for 4 years and still working like the day I bought them
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--- CUSTOMER REVIEW ENTRY ---
Review Title: ?
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Gordon J. (Verified Purchase)
Review Date: 2025-10-22
Customer Feedback:
Excellent product
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--- CUSTOMER REVIEW ENTRY ---
Review Title: No filters available
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Alex (Verified Purchase)
Review Date: 2025-09-06
Customer Feedback:
Carrier must have stopped supporting this air purifier. They stopped selling replacement filters. I contacted customer service and they never replied.
--- END CUSTOMER REVIEW ---
--- CUSTOMER REVIEW ENTRY ---
Review Title: I’m happy I ever got
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Karen M. (Verified Purchase)
Review Date: 2025-10-04
Customer Feedback:
I’m happy I ever got it!!
--- END CUSTOMER REVIEW ---
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Review Title: Do Not buy
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Peggy W. (Verified Purchase)
Review Date: 2025-07-26
Customer Feedback:
Filter is always sold out. . . Only been able to buy a replacement filter once in three years. Unit is useless.
--- END CUSTOMER REVIEW ---
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Review Title: Unacceptable
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: eve (Verified Purchase)
Review Date: 2025-05-10
Customer Feedback:
Do NOT purchase this air filter!!!! The replacement filters are never available - end of story! Our Carrier is fairly new ($450) and have only been able to purchase 1 replacement filter (regular size) since purchase and they've been out of stock ever since. I have not used the machine in a year. We have contacted customer service several times & even wrote a letter to the CEO asking when they would be available. No answer! Surprisingly, the company is still selling our model air purifier w/ the filter yet they aren't able to service the customers who already own their product?! It makes no sense!
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Review Title: Never in stock
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Nick D. (Verified Purchase)
Review Date: 2025-05-15
Customer Feedback:
I have only been able to buy one replacement filter in two years. Right now, on May 15, 2025, they show in stock, but the order was cancelled by the factory?\n\nKind of wasteful to have one-time use room filter units!
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Review Title: Disappointed
Customer Rating: 2 out of 5 stars (Below Average)
Reviewer Name: Philip G. (Verified Purchase)
Review Date: 2025-04-16
Customer Feedback:
I need replacement filters and they are almost always sold out. I recently called customer service about ordering the XL Hepa filter for my air purifier. I was just told the filters were not available and I asked for an ETA but was not given one. I was just told I should go to a home improvement store and look there. Bad service!
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Review Title: Good
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Andree N. (Verified Purchase)
Review Date: 2025-07-12
Customer Feedback:
Very good
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All reviews are verified customer purchases - Powered by Yotpo Review Platform
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